TERMS OF SERVICE

Welcome to Keloriaxa. These Terms of Service govern your access to and use of www.keloriaxa.com, including browsing our website, purchasing products, and using any related services.

The website is operated by Dongguan Linjiechao Technology Co., Ltd., doing business under the brand name Keloriaxa. Throughout these Terms, “Keloriaxa,” “we,” “us,” and “our” refer to Dongguan Linjiechao Technology Co., Ltd. operating under the Keloriaxa brand.

By accessing or using our website, you acknowledge that you have read and understood these Terms. When you place an order, you also agree to the terms applicable to that transaction, together with our published policies, including our Privacy Policy and Return & Refund Policy, where applicable.

If you do not agree with these Terms, please discontinue using the website.

Nothing in these Terms is intended to exclude, restrict, or override any consumer rights that cannot lawfully be excluded or restricted under applicable law.

We may revise these Terms from time to time to reflect changes in our business, services, or legal obligations. The latest version will be published on this page with an updated revision date. Changes will take effect as permitted by applicable law. Where required, we will provide notice or obtain your consent.

Section 1 — Eligibility and Acceptable Use

By using our website, you represent that:

• You meet the minimum legal age required to use our services in your jurisdiction or have any legally required permission from a parent or guardian.

• You have the legal capacity to enter into a binding agreement, where required.

• The information you provide in connection with an order or account is accurate, current, and complete.

• You will use our website in accordance with applicable laws and these Terms.

You must not use our website or services for unlawful, fraudulent, deceptive, or unauthorized purposes. You must not attempt to interfere with the website’s operation, security, or availability.

Prohibited activities include, but are not limited to:

• Introducing viruses, malware, or other harmful code.

• Attempting to gain unauthorized access to our systems, accounts, or data.

• Interfering with website functionality or circumventing security measures.

• Using automated methods to collect website content without authorization.

• Misrepresenting your identity or submitting fraudulent orders.

We may take reasonable and proportionate measures to investigate suspected violations, protect our customers and business, restrict access, or suspend services where justified by the circumstances and permitted by law.

Section 2 — General Conditions

We reserve the right to decline service, review transactions, or impose reasonable restrictions where necessary for security, legal compliance, fraud prevention, or legitimate operational reasons.

You may not copy, reproduce, republish, distribute, modify, resell, or commercially exploit any portion of our website or its content without our prior written authorization, except where such use is permitted by law.

Payment information is handled through the applicable payment service providers. We do not intend to collect or store full payment card details directly unless expressly disclosed and lawfully supported by our systems.

We will handle personal information in accordance with our Privacy Policy and applicable data protection requirements.

Section 3 — Website Information and Accuracy

We make reasonable efforts to ensure that the information presented on our website is accurate, clear, and up to date. However, occasional errors, omissions, or outdated information may occur.

This may include product descriptions, photographs, specifications, availability, promotional details, shipping estimates, and prices.

We reserve the right to correct errors, update information, or revise website content when appropriate. Where an error affects an order or a customer’s legal rights, we will handle the matter in accordance with applicable law and any relevant order terms.

Information displayed on the website is provided for general product and service guidance. It should not be interpreted as a guarantee beyond any express commitments we make or any rights provided by law.

Section 4 — Products, Pricing, and Service Availability

We aim to present our products and services as clearly as possible. Product availability, prices, descriptions, promotions, and website features may change over time.

Where appropriate and permitted by law, we may:

• Update product details, specifications, or presentation.

• Adjust prices and promotional offers.

• Modify website functions or service features.

• Discontinue products or limit availability.

Changes to listed prices will not automatically alter an order that has already been accepted, except where an adjustment is permitted by law or agreed upon with the customer.

Product availability and promotional offers may be subject to stated conditions. Any material restrictions will be disclosed where required.

If a product becomes unavailable after an order has been placed, we will take appropriate steps to inform the customer and, where applicable, offer cancellation and a refund in accordance with our policies and applicable law.

Section 5 — Product Presentation, Returns, and Refunds

We make reasonable efforts to display product images, colors, dimensions, and descriptions accurately. Actual appearance may vary slightly due to screen settings, lighting, manufacturing variations, or product updates.

Such variations do not limit any rights you may have if a product is defective, materially different from its description, or otherwise fails to meet applicable legal requirements.

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which explains the applicable eligibility requirements, procedures, and conditions.

Please review that policy before completing your purchase. If any provision of our policy conflicts with mandatory consumer protection law, the applicable legal requirements will prevail.

Section 6 — Orders, Payment, and Cancellation

Submitting an order constitutes an offer to purchase the selected products under the terms displayed during checkout. An order confirmation acknowledging receipt does not necessarily mean that the order has been accepted, unless the confirmation expressly states otherwise or applicable law provides otherwise.

We may review, refuse, limit, or cancel an order when there is a legitimate reason, including:

• Inaccurate or incomplete order information.

• Suspected fraud or unauthorized payment activity.

• Payment authorization or processing failures.

• Product unavailability or a material listing error.

• Legal, security, or operational restrictions that reasonably prevent fulfillment.

Where reasonably practicable and legally required, we will notify you of a cancellation or material issue and explain any available next steps.

If an order is canceled after payment has been collected, any refund due will be processed using the original payment method where practicable, subject to applicable law and payment provider procedures.

You are responsible for ensuring that your billing, shipping, and contact information is accurate when placing an order. We cannot guarantee successful delivery when incorrect information supplied by the customer prevents fulfillment, but this does not affect any rights or remedies provided by law.

Shipping fees, taxes, delivery estimates, and any other applicable charges will be displayed or explained during checkout where required. Delivery estimates are not guaranteed unless expressly stated as such.

Section 7 — Third-Party Services

Our website may rely on third-party providers for services such as payment processing, shipping, analytics, customer support, security, and website hosting.

These providers may process information or deliver services under their own terms, privacy notices, and applicable legal obligations.

We take reasonable steps to select and work with service providers appropriate to our operations. However, we do not control every aspect of an independent third party’s systems or practices.

Nothing in this section limits any responsibility we may have under applicable law for our own actions, omissions, or obligations relating to third-party services.

Section 8 — External Websites and Links

Our website may contain links to external websites or services operated by third parties. These links are provided for convenience or additional information.

Unless expressly stated otherwise, we do not operate or control those external websites and cannot guarantee the accuracy, availability, security, or privacy practices of their content or services.

Before interacting with an external website, making a purchase, or providing personal information, you should review its applicable terms and privacy policy.

This section does not exclude any liability or responsibility that cannot lawfully be excluded.

Section 9 — Intellectual Property

Unless otherwise indicated, the website’s text, design elements, graphics, logos, product presentation, and other original materials are owned by or licensed to Dongguan Linjiechao Technology Co., Ltd. and are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes in connection with browsing and purchasing our products.

No ownership rights are transferred to you through your use of the website. Any use of our content beyond what is permitted by law requires prior authorization from the relevant rights holder.

If you believe material on our website infringes your intellectual property rights, please contact us with sufficient information for us to review your concern.

Section 10 — Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or the absence of every technical issue.

We will use reasonable efforts to maintain the website and address operational problems when they arise.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including any mandatory consumer rights or remedies.

To the extent permitted by law, we are not responsible for losses arising solely from circumstances beyond our reasonable control. Any other limitation of liability will apply only to the extent lawful in the jurisdiction governing the relevant transaction.

Section 11 — Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs directly arising from your unlawful use of the website, your material breach of these Terms, or your infringement of another party’s rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct, negligence where liability cannot be excluded, or other circumstances for which such indemnification would be prohibited by law.

Section 12 — Suspension and Termination

We may suspend or restrict access to some or all website features when reasonably necessary to address security risks, suspected fraud, unlawful conduct, or material violations of these Terms.

Where appropriate and permitted by law, we will take proportionate action and provide notice or an opportunity to resolve the issue.

Termination or suspension of website access does not remove rights or obligations that have already arisen, including applicable payment, refund, consumer protection, or data protection rights.

Section 13 — Governing Law and Consumer Rights

These Terms are subject to the laws applicable to the relevant relationship and transaction, as determined under applicable conflict-of-law rules.

Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws that apply to them. Where applicable law provides a right that cannot be waived by contract, that right remains unaffected.

If a dispute arises, we encourage customers to contact our support team first so that we can attempt to resolve the matter fairly and efficiently. This does not prevent you from exercising any legal rights or pursuing remedies available to you.

Section 14 — Changes to These Terms

We may revise these Terms to reflect changes in our services, business operations, security practices, or legal requirements.

The current version will be published on this page with its latest revision date. Where a change materially affects existing customers or requires advance notice or consent, we will follow the applicable legal requirements.

Your continued use of the website after revised Terms take effect constitutes acceptance only to the extent permitted by applicable law. If you do not agree with a revision, you should discontinue use of the affected services.

Section 15 — Contact Information

If you have questions about these Terms of Service, an order, or our website practices, please contact us using the details below.

Brand Name
Keloriaxa

Legal Company Name
Dongguan Linjiechao Technology Co., Ltd.

Customer Support Email
service@keloriaxa.com

Business Address
Room 403, No. 127, Guanwen Road, Dongcheng Subdistrict, Dongguan City, Guangdong Province, China

Keloriaxa

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